Shipping Policy
Thank you for choosing SalvistaSelections! We’re committed to ensuring your shopping experience is seamless and reliable. Please review our shipping policy below for all the details about how we deliver your orders.
Order Processing
- Orders are processed within 1-2 business days (Monday to Friday).
- Orders placed on weekends or holidays will be processed on the next business day.
- Cutoff Time: Orders placed before 2 PM CST are processed on the same business day.
Shipping Rates & Methods
We offer a variety of shipping options to meet your needs:
- Standard Shipping: Delivery within 4-8 business days.
- Expedited Shipping: Delivery within 1-4 business days.
- Shipping costs are calculated at checkout based on your order’s weight and destination.
Order Tracking
- Once your order is shipped, you’ll receive a confirmation email with a tracking number.
- Track your order anytime on our Order Tracking Page.
International Shipping
We ship internationally to select countries.
- Rates and delivery times vary by destination and will be displayed at checkout.
- Customs Duties and Taxes: International orders may be subject to additional charges imposed by the destination country. The customer is responsible for any such fees.
Delivery Issues
- If you encounter any delivery issues (e.g., lost or damaged packages), please contact our customer service team at info@salvistagroup.com within 7 days of the expected delivery date. We’ll work diligently to resolve the issue.
Address Accuracy
- Please ensure that your shipping address is accurate before completing your order.
- SalvistaSelections cannot be held responsible for delays or failed deliveries due to incorrect addresses.
Delayed Shipments
- In rare cases, shipments may be delayed due to unforeseen circumstances (e.g., weather, carrier issues).
- If a delay occurs, we will notify you promptly and provide updates on your order’s status.
Returns & Refunds
For details on how to return items or request a refund, please refer to our Return Policy.
Contact Us
If you have any questions or concerns about our shipping policy, don’t hesitate to reach out:
Email: info@salvistagroup.com
Phone: +1 (682) 240-2223
Thank you for shopping with SalvistaSelections! We appreciate your trust and look forward to serving you again.